At Afternoon Tea in London (“we,” “us,” or “our”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website https://afternoonteainldn.co.uk/ (the “Website”) or use our services. By accessing the Website or using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect personal and non-personal information to provide and improve our services. The types of information we may collect include:
a. Personal Information
When you engage with our services or interact with our Website, we may collect personal information, such as:
- Name
- Email address
- Phone number
- Billing information
- Reservation details
- Preferences and feedback
b. Non-Personal Information
We may collect non-personal information, including but not limited to:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited on our Website
- Time spent on the Website
- Referring website or source
c. Cookies and Tracking Technologies
We use cookies, web beacons, and other tracking technologies to collect information and enhance your experience. Cookies are small files stored on your device to help us improve our services, remember your preferences, and track Website usage. You can set your browser to refuse cookies, but this may affect the functionality of certain parts of the Website.
2. How We Use Your Information
We may use the information we collect for various purposes, including but not limited to:
- Processing reservations and payments
- Responding to inquiries and customer service requests
- Providing updates on promotions, offers, and news related to Afternoon Tea in London (you may opt out at any time)
- Improving our services and Website functionality
- Analyzing Website usage to understand user behavior and enhance the user experience
- Ensuring the security of our Website and preventing fraudulent activity
- Complying with legal obligations
3. How We Share Your Information
We do not sell or rent your personal information to third parties. However, we may share your information in the following situations:
a. Service Providers
We may share your personal information with trusted third-party service providers who assist in the operation of our Website, reservation system, or payment processing. These service providers are bound by confidentiality agreements and can only use your information for the purposes we specify.
b. Legal Obligations
We may disclose your personal information to comply with legal obligations, court orders, or governmental requests, or to protect our rights and the safety of our users.
c. Business Transfers
In the event of a business transaction such as a merger, acquisition, or asset sale, your personal information may be transferred to the new entity. In such cases, we will notify you and provide options regarding your information.
4. Data Retention
We retain personal information only as long as necessary for the purposes described in this Privacy Policy or as required by law. Once the data is no longer needed, we will securely delete or anonymize it.
5. Data Security
We take appropriate security measures to protect your personal information against unauthorized access, alteration, or disclosure. However, no method of data transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Your Rights
You have the following rights regarding your personal information:
- Access: You may request a copy of the personal information we hold about you.
- Correction: You can request that we correct any inaccurate or outdated information.
- Deletion: You can request that we delete your personal information, subject to legal and contractual obligations.
- Opt-Out: You can opt out of receiving promotional communications from us by following the instructions provided in those communications.
To exercise any of these rights, please contact us at [Insert Email Address].
7. Third-Party Links
Our Website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external websites. We encourage you to review the privacy policies of any third-party sites you visit.
8. Children’s Privacy
Our services are not directed toward individuals under the age of 18, and we do not knowingly collect personal information from children. If we learn that we have inadvertently collected information from a child under 18, we will take steps to delete that information promptly.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of any significant updates by posting the revised policy on this page and updating the effective date. We encourage you to review this Privacy Policy regularly to stay informed of any changes.
